“I felt at ease straight away, Bronagh tells you everything that is happening” “When I take the children, she always remembers their names, how they’re getting on with football or school” “I’m very nervous and need to be sure everything is ok, I find her very gentle and reassuring” “I take my elderly father, she speaks directly to him and takes time to walk him to the door” “When I registered and went for my check-up, I was given a print out of the treatment I needed, the cost and options available” "Grace is very gentle and explained my treatment plan well.  I was made to feel at ease as soon as I walked into her surgery." "As a nervous patient I really appreciated the time and attention given to me by Grace to help me feel more relaxed during my visit."